TERMS AND CONDITIONS OF BUSINESS

 

Confidentiality – All information provided in forms and in therapy sessions will remain completely confidential.

Information Collected – the following information may be collected:

  • Name
  • Contact information including email address
  • Detailed information you provide about your health and wellbeing
  • A record of the information gathered from your sessions
  • Demographic information such as postcode, preferences and interests that you provide
  • Other information relevant to customer surveys and/or offers where permission is given to contact about

 

What Happens to Your Data – the information is required to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • Very occasionally, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security – Catherine Bowen is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Payment – Fees are due at the end of each session, and that any suggested nutritional supplements will be charged for separately.

Payments made in advance of sessions, for block bookings are accepted via bank transfer.

Cancelations – 50% of the consultation fee will be applied when notice of 48 hours or less is given to cancel an appointment and the full cost of the appointment when less than 24 hour’s notice is provided. If I fill your appointment, no charge will be made to you. 

Your statutory right under the Consumer Contracts Regulations allows you fourteen (14) calendar days from the date of purchase of a course of sessions, in which to make a written request for cancellation, provided good reason is given.

Catherine will offer a 50% refund (pro rata’d) if you are dissatisfied with the Kinesiology sessions you have received. This is on the proviso that you have given her a chance to rectify the situation to ensure you receive value; and  that you have followed the advice given, taken self-responsibility, asked for any clarification required to follow her advice. 

Client Responsibility – To accept responsibility for your own health and wellbeing, and for your participation in the methods, treatments, and nutritional suggestions made during your kinesiology sessions.

LEGAL INFORMATION

Copyright

Catherine Bowen 2018. All rights reserved. This website and its content is the copyright of Catherine Bowen, images have either been purchased or were received royalty-free and so use is allowable.


Any redistribution or reproduction in part or full of any material on this site is prohibited, especially any and all commercial use, except the following:

  • You may download or print a copy for your own personal and non-commercial use.
  • You may share the content with others but only if you acknowledge the source being Catherine Bowen (see below for how to do that).

                                       

If you would like to share the content of the site please

  • Include my name and a web link back to the post or page on the website.
  • If you share the content of the site, but only if you acknowledge the website as the source of the material by adding the link www.catherinebowen.co.uk

Thank you

Disclaimer

Catherine Bowen has taken all reasonable care to present useful and accurate information on this website. Catherine Bowen provides all materials to you for personal use only with the best intentions; they are intended only for education, information, personal practice or entertainment.
No responsibility will be taken by Catheine for any inaccuracies or mistakes within the information, or for any loss or damage that may result from actions taken as a consequence of anything seen on this website. Any action you take as a consequence of these materials is completely your responsibility.

Privacy policy

Catherine Bowen takes privacy and confidentiality seriously. If you have provided your contact details either on the website or via another way (for example to sign up for some information or an event), Catherine promises to not pass on or sell your contact details to any third party or use them for any reason other than to communicate with you regarding news, updates and offers.